* Support only charged after resolution to a problem and will not be charged otherwise.
* Remote support is treated exactly the same as phone support.
* If excessive driving is required then a additional fuel expence cost will be included.
* Software can only be supplied that you own licences for, additional licences can be purchased if needed..
* If we have previously fixed your software problems then if your software needs fixing again for any reason the charge will be reduced by half so will be a maimum charge of £25 per PC.